SHIPPING POLICY
We may ship via either USPS, UPS, or FedEx to the 50 US States only. It should take approximately 4-7 business days to receive your order.
Once placed, your order will typically be shipped the same or next business day. As soon as your order has shipped, you will receive an email with your tracking number, so you can track your order and delivery date. All orders ship directly from our warehouse in Wisconsin.
Each package comes with the base amount of insurance and tracking. Please see your local post office on how to file a claim in the case of a lost package.
Return shipping is the responsibility of the purchaser.
RETURN POLICY
We gladly accept returns within the first 30 business days from original ship date for unused and unwashed merchandise. We are not responsible for items lost in transit when making a return or exchange, so we recommend insuring and tracking all items you return. Purchaser is responsible for return postage.
Please feel free to contact us if you have concerns with your order. We value your feedback and your satisfaction with our product is of utmost importance to us.
Returns should be shipped back in original packaging through the United States Postal Service (USPS). We do not accept returns from FedEx and UPS.
Please ship returns to:
Black Earth Linen Returns
P.O. Box 183
Mazomanie, WI 53560
Your payment will be returned via the original payment method within 14 days of receiving the return.
PAYMENT METHOD
We accept debit cards, all major credit cards, and Paypal.
When you make a purchase from Black Earth Linen, your transaction is transmitted in a safe, encrypted format. All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.